Summary
This guide provides a high-level overview of Titan’s installation and service standards.
It introduces key concepts, preparation steps, and service best practices for Titan Security doors and screens — helping dealers, installers, and technicians ensure every installation meets Titan’s quality standards.
Applies To
All Titan Security door and screen products sold and installed by authorized Titan Dealers.
Purpose of This Guide
Proper installation and service are critical to performance, safety, and warranty compliance.
This document explains how to prepare for installations, maintain Titan products, and where to access detailed installation instructions or request technical assistance.
1️⃣ Before You Begin an Installation
Before beginning any Titan door or screen installation:
✔ Confirm Product Delivery
- Inspect all components for damage before signing for delivery.
- Verify product type, size, and configuration against your order or quote.
✔ Review the Installation Guide
- Always reference the official Titan Installation Manual for your specific door series.
- Follow all local building codes, fire egress regulations, and safety standards.
✔ Prepare the Opening
- Ensure the rough opening is square, level, and plumb.
- Remove obstructions, old hardware, and debris before setting the frame.
💡 A perfectly square opening ensures proper latch alignment and smooth operation.
2️⃣ Installation Best Practices
| Step | Description |
|---|---|
| Frame Preparation | Dry-fit the frame and check reveal spacing before final anchoring. |
| Fastening | Use Titan-specified fasteners for your frame material (wood, steel, masonry). |
| Alignment | Verify hinge and latch alignment after tightening. Adjust as needed before final closure. |
| Sealing | Apply appropriate caulk or weather sealant where required. |
| Operation Check | Test door swing, latch engagement, and closer function (if applicable). |
⚠️ Safety First: Always wear safety glasses and gloves when cutting or drilling frame materials.
3️⃣ Service & Maintenance
Routine service ensures long-term durability and customer satisfaction.
Recommended Maintenance Schedule
- Every 6 months: Clean Meshtec® mesh with mild detergent and water.
- Annually: Inspect hinges, locks, and handles for smooth operation.
- As needed: Lubricate moving parts with non-corrosive spray lubricant.
Common Service Tasks
- Adjusting door closers
- Replacing handles or latches
- Tightening hinge screws
- Cleaning powder-coated surfaces
🧰 Use only Titan-approved parts and finishes when servicing products.
4️⃣ Troubleshooting Common Issues
| Issue | Likely Cause | Solution |
|---|---|---|
| Door won’t latch | Misaligned frame | Loosen hinge screws, realign, and retighten. |
| Squeaking hinges | Dry or dirty hinge pins | Clean and lubricate hinges. |
| Door rubbing at top/bottom | Out-of-square opening | Shim or adjust frame for clearance. |
| Mesh appears loose | Improper tension or frame flex | Check installation guide for tension procedure. |
🔎 Detailed troubleshooting instructions will be available soon for each door series.
5️⃣ Requesting Technical Support
If you encounter installation or service issues you can’t resolve on-site:
- Visit the Support Center from your Dealer Dashboard.
- Complete the Service Request Form with:
- Door series and model
- Serial number (if applicable)
- Description of issue
- Photos or short video (optional but recommended)
- A Titan Service Technician will respond within 1–2 business days.